How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I am a mom, in her mid 50's, and work from home. I am not a gamer by any means, however, I am on the computer all day for my job, and it is an extremely stressful job! My son bought this same keyboard for himself because he is an extreme gamer, and when he showed me the color and what the keyboard can do, I was very intrigued. I tried the keyboard to see if it could keep up with me, and to see if It was comfortable, and I fell in love. I've had it for a few weeks now and it is still working great. Seeing the colors on the keyboard sometimes, not always, keeps me from stress when I am dealing with a customer from hell. Anyone with a stressful computer job should consider this keyboard.
I'm a bit older, 59, so a gaming keyboard seemed to be a silly idea, however the colorfully backlit keyboard and the raised keys have greatly improved my typing skills. Newer keyboards with lower keys have contributed to a rise in my misspellings, and this has helped to resolve that. The keyboard also looks very sharp and in most cases can be used even when the lights are off due to the backlit numbers.
Nice feel. The stroke is a bit long compared to my last keyboard but the feel is excellent. Just while writing this review I have gotten used to the longer stroke. Heavy back plate. This puppy is not sliding around without me intending to move it. I am not sure if it is a mechanical keyboard but it sure feels like it.
I didn't get this for gaming or for the lights. (I turned the LED lights off first thing). I type a lot, e-mail and documents. Using it for a few days so far, feels solid and durable, and has a satisfying amount of travel in the keys and tactile / audible feedback.
This keyboard is the most phenomenal keyboard on how it is built. Each of the keys' responsiveness is perfect. I type loud and fast. Hearing the clicks of the keyboard keeps my typing going. The keys are very bouncy.
I love this keyboard! It is so smooth and the keys are amazing! The LED lights are beautiful. It is amazing for gaming and it makes a really nice clicking sound! You can’t beat the price and quality!
I needed a keyboard and thought this would be a short term use keyboard, but I really like this keyboard. I like the feel of the keys. They have good contact. Its a really sturdy keyboard.
I got this because I've been missing the textural "oomph" from a nice, clicky keyboard, having been using my laptop's. I plugged it into my laptop's usb port, and it works just fine!
I love this keyboard, I love the sounds it makes, and the aesthetics. But, I bought some keycaps for it and they don't fit. I was kinda disappointed, not gonna lie.
Very heavy and sturdy-feeling keyboard with mechanical typing feel. The LED lights are impressive... Typing is accurate, responsive and enjoyable.
I've had this keyboard for about a month now and I like it very much. It isn't that loud and its lights are bright. Overall a good keyboard.
It feels less cheap than I expected. But the enter key and spacebar are a bit rattly.
Love this keyboard! This is my first gaming keyboard and it is solid!
Been using it for a few months now and have had zero problems.
No macro keys, programmable or otherwise.
I wish it had a solid color for the LED.
The paint job is a bit sloppy.